Contact Us

Got a question about a review, spotted something that needs updating, or want to know more about how we cover sweepstakes casinos? This page explains what Sweepstakes Casinos can help with and the best way to get in touch.

What we can help with

Sweepstakes Casinos is an independent research and review site covering sweepstakes and social casinos operating in the US market. We're happy to hear from readers on topics such as:

• Corrections or updates to information about a listed operator — eligible states, Gold Coin and Sweepstakes Coin offers, or promotional terms that have changed
• Suggestions for platforms we haven't yet covered
• Feedback on how we rate and rank the sites featured on xoxtruffles.com
• General questions about how the sweepstakes model works, including the dual-currency system and prize redemption
• Reports of broken links, outdated offers, or anything else on the site that looks wrong

What we can't do

It's worth being clear about the limits of an editorial site like this one. We don't operate any casino, hold any player funds, or process withdrawals — so we're not able to help with:

• Account access, verification, or login issues on a specific platform
• Redemption requests, prize payouts, or delays with a Sweepstakes Coin cash-out
• Deposits, purchases, or billing disputes related to Gold Coin packages
• Legal advice about whether a particular site is permitted in your state

For any of the above, the operator's own support team is the right first stop — most platforms list a help centre or support email in their account settings or terms. If your concern is about safe play or setting limits, our Responsible Gambling page has resources worth reading first.

How we research and rate the sites we list

Before anything is published, we look at the same set of factors across every operator we cover: the welcome offer and its material conditions, the size and variety of the game library, how the free-to-play Gold Coin and redeemable Sweepstakes Coin model is structured, daily login rewards and loyalty perks, and the states an operator says it serves. Editorial ratings reflect this research and are never for sale — a platform's position on xoxtruffles.com isn't influenced by any commercial relationship, and no operator can pay to move up the rankings. Where Sweepstakes Casinos does earn a commission from a listed site, that has no bearing on how it's scored.

Before you write in, a few things worth knowing

Sweepstakes casinos aren't real-money gambling sites — they run on a promotional sweepstakes model, typically using two currencies: Gold Coins for casual, free-to-play games, and Sweepstakes Coins, which can potentially be redeemed for cash prizes once minimum thresholds and identity verification are met. Participation generally doesn't require a purchase; legitimate operators offer a free method of entry, often through daily login rewards or a mail-in alternative, alongside optional coin packages.

Availability also varies by state. Some states allow most operators to serve players, others have restricted or prohibited sweepstakes casinos altogether, and individual platforms often choose which states they serve based on their own legal assessment. Because these rules shift, we'd always recommend checking an operator's current terms and your state's rules directly rather than relying solely on a review — ours included — before signing up. If you're weighing up which sites currently list your state as eligible, our reviews of top-rated sites are a reasonable starting point, though details can change without notice.

If your message is about age requirements: most platforms set a minimum of 18, though some require players to be 21 or older either generally or in specific states. This is set by the operator, not by Sweepstakes Casinos, so always check the platform's own terms.

What to include in your message

To help us respond usefully, it's worth including:

• The name of the platform your question relates to, if applicable
• A link to the specific page on xoxtruffles.com you're referring to
• As much detail as you can about what looks incorrect or what you'd like clarified
• Your general location (state) if your question is about availability, since eligibility differs across the US

We read every message that comes in, though as an independent editorial team we can't guarantee a response time, and we're not able to act as a go-between with any operator's customer support.

Other places to look first

Depending on what you're after, one of our other pages might answer your question faster than waiting on a reply:

• For details on who we are and how the site is run, see About Us
• For guidance on playing within your means and tools operators may offer, see Responsible Gambling
• For the legal terms governing use of this site, see Terms and Conditions

If none of that covers it, reaching out directly is the next step — we'd rather hear about an error or an outdated offer than have it sit uncorrected.